Frustrating

I have been sent pillar to post and have made more than 50 calls. I recently moved houses and found that a vumatel box is in my new house. I then signed up with rocketnet and was told that the activation will take 2 hours. It's 3 days now and vumatel got my FSAN nunber wrong hence I have no connection. I then get an email today stating my activation Is compete and active yet rocketnet says that the FSAN number has not been fixed. Please I beg you with my whole heart, to assist me and correct the FSAN so my internet could start working.