Frustrating customer service from vuma

Bad experience, poor customer service I struggled to make a payfast payment with vuma for the whole week, managed to pay on Friday I was told to wait for 24 to 48 hours I waited now I'm being told to wait another 24 to 48 hours every day it's a new stories, I'm being told of duplicates order that, one needs to be canceled and the cancelation is for 26. 04.25 that time I'm being told of 24/48hours every day I have been **** to by all those agents they will say they logged or ascalated the matter only when I chat with one of them they will say they didn't do anything, I hate the fact that they took my money I have to wait for them to decide when to activate wifi, every day I get a sorry as it will connect wifi now have to spend for data while vutamel has my money.