MM
Mandla M
1 reviews | Active since Dec 2021
10 Nov 2022, 10:23
Frustrated with terrible service
Good morning, I am customer with have Fibre with Webafrica as ISP and Vumatel as infrastructure. I had Fibre for 2 months and my internet goes down almost every week or twice a week and Vumatel technicians come and fix but it will be down again the following week. I am being told that I am the only that experience this. Between Webafrica and Vumatel they are not doing enough to resolve this issue. I have had countless tickets logged for this but am sure if trend analysis is being done which should raise alarm bells. It's either this techs don't what they are doing or they just ***********.
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Replies (2)MM
Mandla M's updateReviewer Update
10 Nov 2022, 14:1592956 is the latest for today
But this are the others that I previously logged just in 2 months 852422,896796, 907688, 909596, 927220, 91615 & 92956 but have not included other references for chats. What I am trying to indicate here is that there
But this are the others that I previously logged just in 2 months 852422,896796, 907688, 909596, 927220, 91615 & 92956 but have not included other references for chats. What I am trying to indicate here is that there
MM
Mandla M's update10 Nov 2022, 14:15
Reviewer Update
92956 is the latest for today
But this are the others that I previously logged just in 2 months 852422,896796, 907688, 909596, 927220, 91615 & 92956 but have not included other references for chats. What I am trying to indicate here is that there
But this are the others that I previously logged just in 2 months 852422,896796, 907688, 909596, 927220, 91615 & 92956 but have not included other references for chats. What I am trying to indicate here is that there
MM
Mandla M's updateReviewer Update
10 Nov 2022, 14:48What am trying to indicate on the above is that there's been so much errors on the line and to me it seems the only thing that is being done is putting plastering rather than root cause fixing
MM
Mandla M's update10 Nov 2022, 14:48
Reviewer Update
What am trying to indicate on the above is that there's been so much errors on the line and to me it seems the only thing that is being done is putting plastering rather than root cause fixing