Frustrated!!!!!!!!!!!!

Good day Please can someone assist me. My payment did not go through as my card was blocked for Fruad. I am calling from Friday 01/03/2024 for this to be rectified. I was given numerous links that did not work. I was then told a new sales order would be created and a link sent to me....no link sent. Then called numerous times again to be told the fist order has to be cancelled.

No one calls me back or is able to give me any feedback regarding this ,meanwhile I sit without wifi for almost a week.

Please can someone assist me urgently.