********** INVOICE BY VUMATEL FOR NON INSTALLATION OF FIBRE TO SOMEONE WHO WAS NEVER A CUSTOMER

In March 2019, I received an invoice from Vumatel for fibre which was never installed. I contacted Vumatel on numerous occasions and pointed out that the address they had on the invoice was also incomplete - meaning not my address and at no time had they installed fibre to my home. The technician logged a false report stating on a certain date he installed the fibre. Needless to say Vumatel then had to investigate with no feedback to me. I had to consistently contact Vumatel in order to resolve the issue. They issued an apology and promised to credit the invoice in question. Two months later, today in fact I received an email from debt collectors whom they have handed the account over to for non-payment. VUMATEL? What is wrong with these companies who **********ly invoice for services non delivery and non installation? How do you do business? I am so incensed I cannot describe the level of incompetence and utter lack of integrity companies in our country are operating under. Please do call me with an offer to re-imburse me for your incompetence. Kindly REMOVE ME FROM YOUR SYSTEM. I WAS NEVER A CUSTOMER OF VUMATEL. REMOVE ME FROM ITC. NO MORE APOLOGIES. SO DISGUSTED WITH VUMATEL AND THE TECHNICIAN WHO LOGGED A FALSE REPORT FOR AN INSTALLATION THAT NEVER HAPPENED.