KJ
Kyle J

1 reviews | Active since Jun 2020

09 Jun 2021, 22:54

*****s

Pathetic. Signed up with vuma reach/webafrica just 2 months ago. Was good at the start but now I'm getting speeds under 1mbps at night and certain times of the day. I pay R530 Per month for a 40mbps line and I get this trash speed. They also wont allow me to cancel now since it's not according to their so called calendar dates. If this is not solved this week I'm coming for you and so is my lawyer. I'm going to my bank to stop the debit if my issue isn't solved tomorrow

0
Replies (1)
Vumatel
Vumatel's reply10 Jun 2021, 08:07
Official
Good morning, Kyle

Thank you for reaching out to us. 

Kindly email us your ticket number to ***, we will investigate and advise accordingly.

Kind regards,

Sophy