Flycool Vumatel service sucks

The service within Vumatel is bad, I subscribed to them to connect with Fibre for my family and myself to perform my duties.The date of payment agreement being every 15th of every month, Now the entire agreement has changed without informing me,I get suspended two days before the agreed payment date. When I sent emails an WhatsApp message no one responded instead they continue to suspend me and I pay on the 15th of every month I got proof of payments. I lost a wage because of not working affected by WiFi from Vuma fibre Flycool.i I am paying 399.00 instead of 389.00 the is even no speed adjustable to the internet by Vuma, the community around are gatvol with Vuma Flycool services. I am waiting for reconciliation and a calling non since this morning.sucking services ..