SN
Samantha N

1 reviews | Active since Jun 2009

08 Apr 2019, 18:19

Fibre slower than lte

Paying for. 20 mbps line and receiving less than 2 mbps this has been going on since I had the line installed and neither vumatel nor cell c has come up with a permanent solution to their hoardings service.

0
Replies (2)
Vumatel
Vumatel's reply08 Apr 2019, 19:37
Official
Good Evening Samantha 

We trust that you are well. 

Kindly contact your ISP to assist you with your speed issue. Your ISP will check the line on their side and advise. 

We hope you find the above in order. 

Kind Regards 
The Vuma Team. 

Best regards,

SN
Samantha N's update08 Apr 2019, 21:30
Reviewer Update
I have already done that on numerous occasions with no resolution so now they blame vumatel and Vumatell is telling me to contact them. But no one wants to assist the customer.