Fibre relocation

We have requested a relocation on the 14 November through Vodacom our ISP .We have had about 4 of your technicians come out to configure our fibre to date none of them have sorted it out.When we ask Vodacom about it they saying its on vumatel and vice versa.

I am tired of *********** staff at vumatel that do not know what they doing my fibre is still not working does anyone in vumatel know how to do there job today is the 12th of feb still getting bull**** stories of it will be connected today.