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Melissa A
1 reviews | Active since Aug 2013
05 May 2021, 09:20
Fibre line STILL not back up after 4 days
Its been 4 days now since we had a blackout of the lines in the Goodwood area and my Fibre line is STILL not back up.
My partner and I work from home and have escalated this matter THREE times already and still no response from MWEB or VUMATEL...
I've wasted R100's of rands in buying data and nobody from Vumatel has even bothered: A) Coming out to check or line B) Fixed the issue or COMMUNICATING.
Its disgraceful!
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Melissa A's updateReviewer Update
06 May 2021, 08:49Hi... This issue was sorted after my partner went straight to your head office in Maitland to demand a technician come out. This is such a terrible show of work, we used up R1000s of rands in data trying to work from home.
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Melissa A's update06 May 2021, 08:49
Reviewer Update
Hi... This issue was sorted after my partner went straight to your head office in Maitland to demand a technician come out. This is such a terrible show of work, we used up R1000s of rands in data trying to work from home.