1 reviews | Active since Jun 2012
Fibre line down for more than a week
I logged a call for my fibre being down more than one week ago and still have not received any valuable feedback. The only feedback that I get is that it will be fixed today. I got this feedback for the past week. Tickets logged on 12886(closed without link being restored) 13348(promosed that it will be fixed today)
Good day Stefan
We sincerely apologise for the experience you had and any inconvenience caused. Kindly note that we have investigated this and have been informed that your line has been restored.
Should you require any further assistance, please email us at ***
Thank you.
Kind regards,
The VUMA Team
Good day Stefan
We sincerely apologise for the experience you had and any inconvenience caused. Kindly note that we have investigated this and have been informed that your line has been restored.
Should you require any further assistance, please email us at ***
Thank you.
Kind regards,
The VUMA Team