RM
Robyn M

1 reviews | Active since May 2021

08 Jun 2021, 17:00

Fibre installation

Hi, I am still waiting on someone from Vumatel to call me with regards to fibre installation. After struggling for a whole month with Home-connect, I think the least you can do is sort my installation as soon as possible. I was told that I should wait 2-4 weeks and that is UNACCEPTABLE. I waited that long for my query to be resolved with Home-connect and it is not fair that I should wait another month for installation

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Replies (1)
Vumatel
Vumatel's reply09 Jun 2021, 08:07
Official
Good morning, Robyn

Hope this mail finds you in great health.

May we kindly request you send us your Vuma installation order number to ***, with the details we will look into your order and advise accordingly.

Kind regards,

The Vuma team