SS
Stoffel S
1 reviews | Active since May 2014
16 Aug 2017, 09:16
Fibre Installation
Installation of box done - no connection or follow up on when the service will be made active? You phone and no one can give you an answer!
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Replies (2)
Vumatel's replyOfficial
16 Aug 2017, 11:44Good day Stoffel777
We sincerely apologise for this and any inconvenience caused. Please could you kindly share your contact details and physical address with us so that we can look into this right away and escalate it accordingly?
Should you require any further assistance, please email us at *** .
Once again we sincerely apologise for this.
Kind regards,
The VUMA Team"
I will also follow up with Hello Peter on this to see why they have made this change or if it is a bug in their system.
Thanks!
Best regards,
Vumatel's reply16 Aug 2017, 11:44
Official
Good day Stoffel777
We sincerely apologise for this and any inconvenience caused. Please could you kindly share your contact details and physical address with us so that we can look into this right away and escalate it accordingly?
Should you require any further assistance, please email us at *** .
Once again we sincerely apologise for this.
Kind regards,
The VUMA Team"
I will also follow up with Hello Peter on this to see why they have made this change or if it is a bug in their system.
Thanks!
Best regards,
SS
Stoffel S's updateReviewer Update
16 Aug 2017, 11:56I have sent an email in this regard to social.
SS
Stoffel S's update16 Aug 2017, 11:56
Reviewer Update
I have sent an email in this regard to social.