Fibre down from 3PM on Sa****ay till monday at least

<p>Hi just got told by Crystal web technicians that they contacted Vumatel to check for issues regarding why CPE cant get new IP. I had a power failure now cant connect to to internet, <br /> <br />Vumatel acknowledged issue (Hardware issue apparently) but told Crystal Web Client has to wait til Monday,<br /> <br />SO basically they know of an issue but just sit around cos is weekend?</p> <p>I hope I will be re-imbursed for my services for at least 48 hours.<br /> <br />This is not good service at all.. and clearly just like Eskom of City Power the customer has no choice in who they Use, I am bound to Vumatel by my area. <br /> <br />If this is gonna be the service I receive I am going to lodge a compliant with CPA!!!<br /> <br />Please fix my service asap. Otherwise I might as well go back to ADSL. at least it was stable generally.<br /> <br />email: ***</p> <p> </p> <p>Fibre down from 3PM on Sa****ay till monday at least is seems. so much for 24 HR service</p>