1 reviews | Active since Sept 2017
Fibre down for 7 days and counting
7 days of fibre downtime and Vumatel blames everyone else except themselves.
Technicians lie and say that have been to your premises and fixed the problem.
Customer service promises technicians will out on Sundays only only to be told (when nobody pitches) that the entity Fibrehoods which they aquired does not send out people on Sunday!
Just been told by Vumatel that Brightlink has the call and cannot provide an ETA of when they come and take a look, AFTER 7 days!!!!
Good day Neill
We trust that you are well. We have checked your status history and your line seems to be up. We will however send the issue through to the relevant department to assist further.
Kind Regards
The Vuma Team
Good day Neill
We trust that you are well. We have checked your status history and your line seems to be up. We will however send the issue through to the relevant department to assist further.
Kind Regards
The Vuma Team
Hi Neill
Thank you for the update. We have asked the ladies to look into it and will revert back to you.
Kind Regards
The Vuma Team
Hi Neill
Thank you for the update. We have asked the ladies to look into it and will revert back to you.
Kind Regards
The Vuma Team