Fibre connection issues

Item: Vumatel
Rating: 1
Author: Karabo L

I cannot believe that it is almost day 4 and I still do not have my Fibre issue resolved. I have been pleading and begging for assistance and a resolution, but I am still waiting even now. I have run out of options and honestly do not know what more to do to get my issue resolved.

Helpful (0)

Replies (1)

Vumatel's replyOfficial

06 Jun 2024, 11:56

Good day Karabo Lamola.

Thank you for getting in touch.

We have escalated your technical ticket to our maintenance team and they will look into it.

We truly apologize for the inconvenience experienced.

Kind regards
The Vuma Team

Vumatel's reply06 Jun 2024, 11:56

Official