RS
Rowan S
1 reviews | Active since Nov 2017
22 Nov 2017, 19:45
Fibre Connection Issues
Live in Ferndale Randburg. Have had no connection since the evening of the 14th of November. Have escalated to both Webafrica and Vumatel. Have received assistance from Webafrica but absolutely nothing from Vumatel, no contact, no update, no ETA. Over a week without Fibre.
Fault Reference Number: **********
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Replies (2)
Vumatel's replyOfficial
23 Nov 2017, 09:19Hi Rowan,
We apologise sincerely for the service you have received thus far.
We will make contact with you shortly to assist on the matter.
Kind regards,
The VUMA Team
Best regards,
Vumatel's reply23 Nov 2017, 09:19
Official
Hi Rowan,
We apologise sincerely for the service you have received thus far.
We will make contact with you shortly to assist on the matter.
Kind regards,
The VUMA Team
Best regards,
RS
Rowan S's updateReviewer Update
24 Nov 2017, 06:53Was told that someone from Vumatel would come through at midday yesterday to assist. Left work early to be available. No-one pitched up...
RS
Rowan S's update24 Nov 2017, 06:53
Reviewer Update
Was told that someone from Vumatel would come through at midday yesterday to assist. Left work early to be available. No-one pitched up...