JN
Jonathan N

1 reviews | Active since Jan 2014

08 Apr 2021, 15:34

Fiber segregation

I have lived in Mitchell's Plain since 1996 and have never seen or experienced inequality like this since the apartheid Era. Fiber has been in the area for over 2 years now. I live in zone 19. People from my zone and zone 18 has been asking for months to simply get an update with regards to the role out of fiber in our zones. We have bn left for last. Typical behavior of this company. When we contact them via their chats we get the run around with nothing planned or simply been ignored. Not even the ward counselor are able to provide a direct answer and blames everything on covid. The worse part of this rolle out is that zones like Watergate haven't bn around for that long but they are installed and activated before Eastridge and tafelsig. This is the worse part of segregation! Totally unacceptable! Stop giving us the run around and just tell us what the issues are.

0
Replies (2)
Vumatel
Vumatel's reply09 Apr 2021, 17:17
Official
Good Afternoon Jonathan 

We trust that you are well 

Kindly email us on *** in order for us to assist you in getting more information from the team.

Kind Regards
The Vuma Team 

Best regards,

JN
Jonathan N's update21 Apr 2021, 15:07
Reviewer Update
Private reply! Typical!. I've emailed the team using the email address you provided on the same day you rep**** to this complaint. No surprises there! No reply and today is the 21.04.2021. Disgusting poor and pathetic service. I challenge this company to change my mind.