NL
Norman L
1 reviews | Active since Sept 2022
07 May 2025, 18:42
Fiber off
It's been more than 3 days and my fiber is still not fixed we are now going to a week and still nothing. I need a tech ot come and investigate on the issue and people in my street their fiber is back online and I'm the only one without internet. My area is Crystal Park
Helpful (0)
Replies (3)0
Replies (3)
Vumatel's replyOfficial
07 May 2025, 19:41Good day Norman Lekgothoane
Please note that there is an outage in your area and repairs are still in progress, however, the maintenance team has not provided us with the estimated time of restoration.
Kind Regards
The Vuma Team
Please note that there is an outage in your area and repairs are still in progress, however, the maintenance team has not provided us with the estimated time of restoration.
Kind Regards
The Vuma Team
Vumatel's reply07 May 2025, 19:41
Official
Good day Norman Lekgothoane
Please note that there is an outage in your area and repairs are still in progress, however, the maintenance team has not provided us with the estimated time of restoration.
Kind Regards
The Vuma Team
Please note that there is an outage in your area and repairs are still in progress, however, the maintenance team has not provided us with the estimated time of restoration.
Kind Regards
The Vuma Team
NL
Norman L's updateReviewer Update
07 May 2025, 20:36You've been telling me this for the past 3days,the are people in my street that their fiber is restored but only mine hasn't, please send a technician to investigate because it can't happen that everyone in my street has restored but only my fiber hasn't. I've restarted the router and still nothing.
NL
Norman L's update07 May 2025, 20:36
Reviewer Update
You've been telling me this for the past 3days,the are people in my street that their fiber is restored but only mine hasn't, please send a technician to investigate because it can't happen that everyone in my street has restored but only my fiber hasn't. I've restarted the router and still nothing.
Vumatel's replyOfficial
08 May 2025, 12:10Good day Norman Lekgothoane
Please contact your ISP to assist log a Vumatel ticket, and we will assist dispatch the team out.
Kind Regards
The Vuma Team
Please contact your ISP to assist log a Vumatel ticket, and we will assist dispatch the team out.
Kind Regards
The Vuma Team
Vumatel's reply08 May 2025, 12:10
Official
Good day Norman Lekgothoane
Please contact your ISP to assist log a Vumatel ticket, and we will assist dispatch the team out.
Kind Regards
The Vuma Team
Please contact your ISP to assist log a Vumatel ticket, and we will assist dispatch the team out.
Kind Regards
The Vuma Team