sM
sinethemba M

1 reviews | Active since Aug 2015

19 Oct 2022, 08:31

Fiber

My device lost connection it's day 2.frim last night I have been waiting to speak to a consultant to no avail.willie the bot is still sending me messages to be patient.im losing out on work and busines.will be compensated for this loss?I'm really frustrated and disgruntled at this point.

0
Replies (6)
Vumatel
Vumatel's reply19 Oct 2022, 11:31
Official
Good day

Thank you for being in contact with us. Kindly note that your line has been reprovisioned and you should be able to connect.

Regards
The Vuma Team


sM
sinethemba M's update19 Oct 2022, 11:37
Reviewer Update
Thank you I appreciate that.
Vumatel
Vumatel's reply19 Oct 2022, 14:41
Official
You are welcome.
sM
sinethemba M's update19 Oct 2022, 15:05
Reviewer Update
How long will it take.its still down
sM
sinethemba M's update19 Oct 2022, 16:01
Reviewer Update
That is a huge inconvenience.its day 2.how do I cancel my subscription?I would think that you would prioritize such cases as you know that there are still people working from home.48hours is way too much to not be attended to
Vumatel
Vumatel's reply20 Oct 2022, 09:54
Official
Good day

Your link has been restored. Please confirm if you are able to connect.

Regards
The Vuma Team