<p>So they came to "install" my line... Only thing is, when they opened the box outside the house to connect the fiber, they found there was NONE! All the houses in mystreet have Fiber, except mine... Is it because it is the last house in the street and you chose just to NOT install that line and just rather leave an empty BOX! Ther installed the line from my house to the empty box outside, and that is where it stopped.... No feedback and when I phone the call centre, they just say "Hold on" and transfer me.... Then the phone goes to an automated message of someone saying that the person is not available and the phone gets cut off!!!!</p>
Good day,
We apologise for any inconvenience caused and the experience you had with us.
Please, would you kindly email us your physical address & contact details to *** so that we can get the correct team to investigate your issue and get it resolved as soon as possible?
Apologies again.
Kind Regards,
The VUMA Team
Best regards,
Good day,
We apologise for any inconvenience caused and the experience you had with us.
Please, would you kindly email us your physical address & contact details to *** so that we can get the correct team to investigate your issue and get it resolved as soon as possible?
Apologies again.
Kind Regards,
The VUMA Team
Best regards,
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