Faulty Fibre Line

I would just like to thank to thank the technical team who came out today (Sunday 27th /10/24) after Afrihost wasted FOUR WHOLE DAYS giving me the runaround regarding my fibre connection.Instead of just sending out a technician in the first place ! The two guys from Vumatel took a few minutes to figure out the problem and had to go back to their office/ workshop to get the necessary item/s in order to get my fibre up and running whereas the Afrihost agents on whatsapp made as if the problem/s were caused by something I did wrong! FOUR WHOLE DAYS without fibre but must be paid for by me ! I really think that Afrihost is PATHETIC! to the two guys Safwaan and Yacob shukraan / thank you so much from the bottom of my heart, you guys made my whole week and to those agents of Afrihost your service SUCKS!!