WS
Wyatt S
1 reviews | Active since Mar 2019
04 Mar 2019, 12:08
F%@#%+$ing useless
Six days ago my line went dead. My ISP got me a ticket number (68496). Today I got a call from Vumatel customer service asking if someone had called me to tell me the line was fixed. I told them no and the line wasn’t fixed.
I called my ISP and they told me Vumatel had told them the line was fixed. They checked and it was down. They got me a new ticket number (69107).
If I had other options I would immediately move to another provider.
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Vumatel's replyOfficial
04 Mar 2019, 16:08Hi Wyatt
We trust that you are well. Kindly note that we have escalated your ticket to the maintenance department who will dispatch a technician to attend to your ticket today.
We hope you find the above in order.
Kind Regards
The Vuma Team
We trust that you are well. Kindly note that we have escalated your ticket to the maintenance department who will dispatch a technician to attend to your ticket today.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply04 Mar 2019, 16:08
Official
Hi Wyatt
We trust that you are well. Kindly note that we have escalated your ticket to the maintenance department who will dispatch a technician to attend to your ticket today.
We hope you find the above in order.
Kind Regards
The Vuma Team
We trust that you are well. Kindly note that we have escalated your ticket to the maintenance department who will dispatch a technician to attend to your ticket today.
We hope you find the above in order.
Kind Regards
The Vuma Team
Best regards,