False promises service provider

l placed a order for fiber internet connection for Vuma fiber paid on the 07/04/2024.l called the vumatel called center on the following Monday regarding installation answered by a rude consultant l was l have to wait 7 working days to get installation due the fact l signed up and paid for fiber internet connection Webafrica so my order payment will take that to reach Vumatel order. number: ‪***‬ . l waiting and the 12/04/2024 l connected Webafrica and l was told l had an installation appointment on the 09/04/2024 but no one came to me. later that day l got an email saying a new installation appointment was scheduled for me on 16 /04/2024 @ 15h00 0n that day l waited until the next day at 16h00 and called the call center again eventually at around 17h00 an activation agent by name of Sphelele came for activation but he couldn't do anything because installation was not done yet but he took my numbers promised that someone was going to call me to sort the Installation issue for next day which was yesterday. l contacted him several times during the day to follow up on his promise but he resorted being rude to me and say maybe he shouldn't have given me his number. my issue will with guys is that everything you advertise is a big lie as everyone in your company has no regard for customers including the Johannesburg managers in your call center, sales consultant and activation team. You two choices based my experience with you to return my money or come install and activate my fiber.