LR
Leanne R
1 reviews | Active since Oct 2015
24 Mar 2020, 16:36
false information
good day today I am beyond ANGRY. I have placed my order via vumatel/afrihost 26 February 2020.I asked them to do the installation at month end March 2020. Today 24 March 2020 my Fiber line was installed, When I signed up via the website it showed R499 per month (free installation,free router) today after installation I found out that I am liable for the installation and now they charge me a monthly fee of R549.
I demand that my invoice gets fixed and that you remove the installation fee and set my monthly fee to R499 if nothing of the above gets sorted I want this **** removed off my premises and I wont do business with you futher.
I spoke to Mr Sibonga, Mr Pitsetsi, Mr Trust M
I await your URGENT response
Helpful (0)
Replies (1)0
Replies (1)Vumatel's replyOfficial
25 Mar 2020, 09:23Good day Leane
Thank you for being in contact with us.kindly contact your ISP for further with billing queries
as your invoice is generated on their end.
Regards
The Vuma team
Thank you for being in contact with us.kindly contact your ISP for further with billing queries
as your invoice is generated on their end.
Regards
The Vuma team
Vumatel's reply25 Mar 2020, 09:23
Official
Good day Leane
Thank you for being in contact with us.kindly contact your ISP for further with billing queries
as your invoice is generated on their end.
Regards
The Vuma team
Thank you for being in contact with us.kindly contact your ISP for further with billing queries
as your invoice is generated on their end.
Regards
The Vuma team
