SP
Siki P

1 reviews | Active since Jan 2020

19 Jun 2023, 09:08

False advertising

They are ****mers to be honest, my mom got a call from someone from vuma who promised if we sign up same day and pay we'll get our installation within 24 hours installation was not done as per promised time scale after I've made payment the issues with this fiber thing became worse, I haven't been working for almost a week now that's my money gone (I have to work from home) and I'm told I have to wait for installers to come to my house to recheck my installation. *** the installers where hear already, when it will come to my monthly payments they'll be first in que however the don't consider the effects this has in my life my finances.

0
Replies (2)
SP
Siki P's update19 Jun 2023, 14:33
Reviewer Update
You people are no listening my installation is done however my Los is is flashing red, how must I wait 7-14 freaken days, you people are playing with my money I have to get connected, and when I want to cancel and get an immediate refund it's another story.

I'll say it again, MY INSTALLATION IS DONE HOWEVER MY LOS IS NOT CONNECTED, I HAVE NOT RECEIVED MY PASSWORD SINCE INSTALLATION WAS DONE.


Vumatel
Vumatel's reply21 Jun 2023, 12:33
Official
Good day Siki P 

Your installation has been completed and services activated. 

We are truly sorry for the delay and inconvenience experienced. 

Kind regards
The Vuma Team