NS
Nozizwe S
1 reviews | Active since May 2025
01 May 2025, 12:27
Failure To Get Refund After Double Payment
I paid for the account on behalf of my sister on 25 March 2025 and have not yet received my refund after they said that they're having troubles allocating the payment. It's been over a month of me and my sister doing follow ups and still have not received any assistance or update whatsoever. We and to pay the account twice in one month and in April again as well.
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Nozizwe S's updateReviewer Update
01 May 2025, 12:47How should I know what my ISP is when even you are unable to provide me with a clear response. I have called multiple times and have not received any proper assistance. When this Fibre was installed we we were not advised who my ISP would be and when I enquire still there is no feedback or clear answer. What should I do because I need the refund ASAP.
NS
Nozizwe S's update01 May 2025, 12:47
Reviewer Update
How should I know what my ISP is when even you are unable to provide me with a clear response. I have called multiple times and have not received any proper assistance. When this Fibre was installed we we were not advised who my ISP would be and when I enquire still there is no feedback or clear answer. What should I do because I need the refund ASAP.