Failure to communicate about their services being offline

Item: Vumatel
Rating: 1
Author: Lebo L

Vuma said their services would be back on today by 6pm but we are still without our wifi services and they failed to inform us that they are going to be offline.....they are quick to take their money every month but failed to inform us....I'm not impressed at all

Helpful (0)

Replies (2)

Lebo L's updateReviewer Update

04 Aug 2022, 17:40

Thank you to Jo-Ann from Vumatel for your efficient service on insuring that my internet is up and running,excellent service.

Thank you Jo-Ann from vumatel

Lebo L's update04 Aug 2022, 17:40

Reviewer Update

Thank you to Jo-Ann from Vumatel for your efficient service on insuring that my internet is up and running,excellent service.

Thank you Jo-Ann from vumatel

Vumatel's replyOfficial

05 Aug 2022, 10:48

Good day Lebo

Thank you for confirming that the matter has been resolved we will also share your feedback with Jo-Ann's team.

Regards
The Vuma Team

Vumatel's reply05 Aug 2022, 10:48

Official

Good day Lebo

Thank you for confirming that the matter has been resolved we will also share your feedback with Jo-Ann's team.

Regards
The Vuma Team