Extremely unhappy with service provider.

Hai Vumatel, Im still waiting for a miraculous activation.Have been waiting for line activation since 4th April 2024 -10th April 2024, everyday the technician guys are coming... and/or my order is not appearing on Salesforce. I'm still waiting for the line to be activated. No installation needed, as there is already a line. Either you give me my money back or necessary steps should be taken!!!