CL
Charmorne L
1 reviews | Active since Feb 2025
28 Feb 2025, 07:43
Extremely poor service and lying technicians
Vuma came out to fix my line and it has been 4 days now with no internet. Had a tech that said he will be back he just needs to open a box for someone and never came back, only to advise his office team that we said the problem is fixed. I send a screenshot of the conversation where we advised he tech that the problem is not fixed to Vuma and now they do not respond. I need my internet fixed today.
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Charmorne L's updateReviewer Update
28 Feb 2025, 08:46lying technicians, i want my internet sorted today. Called Vuma again and the only answer i get is it has been escalated and a technician will call you.
please see screenshot of communication ( if you want the technician details please contact me)
image.png 264.11 KB
please see screenshot of communication ( if you want the technician details please contact me)
image.png 264.11 KB
CL
Charmorne L's update28 Feb 2025, 08:46
Reviewer Update
lying technicians, i want my internet sorted today. Called Vuma again and the only answer i get is it has been escalated and a technician will call you.
please see screenshot of communication ( if you want the technician details please contact me)
image.png 264.11 KB
please see screenshot of communication ( if you want the technician details please contact me)
image.png 264.11 KB