1 reviews | Active since Jan 2017

24 Jan 2017, 13:34

EXTREMELY POOR SERVICE!!!

<p> </p> <p>Advised them about the incident on a Monday, left several messages for the technical consultant to call me...NEVER return calls..eventually spoke to him on the friday morning, arranged with him for someone to meet my Manager at his premises where the problem is, everything is confirmed and GUESS what...NO ONE PITCHED, didnt answer his cellphone at ALL... my manager was waiting for +-2 hours and still NO ONE pitched.....POOR POOR SERVICE!!!!!!!!!!the excuses was that he was in a MEETING....question is...why arrange to meet someone if you know you will be in meetings all day?....answer is, I dont fall for that excuse.....</p>

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Replies (1)
Vumatel
Vumatel's reply25 Jan 2017, 11:06
Official

Good day

We sincerely apologise for the inconvenience caused.

Please could you kindly email us your address and contact details to *** so that we can escalate your issue and have it resolved as soon as possible.

Kind Regards

The VUMA Team