EXTREMELY POOR

Dear Dietlof Mare & Shaun Barkhuizen

The level of unprofessionalism in your organisation leaves alot to be desired... For one SADV consultants/agents take decades to answer messages but are quick to not answer messages and ask for a review?! Really for what service?!. as for Vimatel they continuously dropping calls, I'm interested in knowing what SOPs you have and the consequence management therefore....any way, that's beside the point I have paid my Vuma directly to Vimatel on the 23rd May and imagine I my shock at the service(or lack thereof) of being told it will take 48 hours to be resolved and what day is it today? And yet SAD V can't even help....can I have my connection restored...and please can SADV agents have sense of agency like really?what nonsense of service they offering us to answer after decades and if it's a headcount issue hold them managers accountable cause surey they must have an idea as to how much heads they need....I can be contacted on *** so please I pay for this services can I then be sorted out....have all the prove you need from proof of payment to chats with agents to show my unsatistifaction