Extremely Disappointed with Supersonic and Vumatel

My internet has been down for several days, and the experience has been nothing short of infuriating. Supersonic and Vumatel have been playing a blame game instead of providing any real assistance. Supersonic says it’s Vumatel’s responsibility, and Vumatel points the finger right back at Supersonic. Meanwhile, I’m left with no internet and no support.

The lack of accountability and communication is appalling. Calls, emails, and tickets seem to fall into a black hole with zero urgency to resolve the issue. It's clear that neither company prioritizes customer service or cares about the inconvenience caused.

If you’re considering using Supersonic or Vumatel, think twice. This level of incompetence and disregard for customers is unacceptable. Stay away if you value reliable service and proper support when things go wrong.