VB
Vasco B
1 reviews | Active since Mar 2009
03 Feb 2021, 09:03
Excuses, lies and terrible service
My internet has been down for 8 days and all I get is stories about how they are working on it and that the technician has to drive 430km to Polokwane and 430km back to fetch spares as stock is not kept on hand. What idiot set up these business policies?
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Vumatel's replyOfficial
04 Feb 2021, 11:53Good day Vasco
Thanks for taking my call, as per our telephone conversation, your ISP needs to log a ticket for you and provide you with a ref number starting with ISP- in order for a maintenance team to be assigned to your issue. A ticket has been logged for you (409923) and you will be contacted once a tech has been assigned.
Kind regards
The Vuma Team
Thanks for taking my call, as per our telephone conversation, your ISP needs to log a ticket for you and provide you with a ref number starting with ISP- in order for a maintenance team to be assigned to your issue. A ticket has been logged for you (409923) and you will be contacted once a tech has been assigned.
Kind regards
The Vuma Team
Vumatel's reply04 Feb 2021, 11:53
Official
Good day Vasco
Thanks for taking my call, as per our telephone conversation, your ISP needs to log a ticket for you and provide you with a ref number starting with ISP- in order for a maintenance team to be assigned to your issue. A ticket has been logged for you (409923) and you will be contacted once a tech has been assigned.
Kind regards
The Vuma Team
Thanks for taking my call, as per our telephone conversation, your ISP needs to log a ticket for you and provide you with a ref number starting with ISP- in order for a maintenance team to be assigned to your issue. A ticket has been logged for you (409923) and you will be contacted once a tech has been assigned.
Kind regards
The Vuma Team