Exceptional Service by Themba from Vumatel's CX Department

I've been experiencing internet outages, and Themba from Vumatel's CX department has been consistently there to resolve them. His responsiveness and effectiveness have been incredibly helpful. Here's the timeline of his assistance:

- 16th April: After waiting over two weeks for a fix, my service was finally restored by Themba between 01:10 PM and 01:13 PM, but unfortunately, I lost connection again at 10:30 PM the same day.

- 17th April: Themba promptly fixed the service at 03:36 PM.

- 18th April: Faced an outage in the morning, but service was back by 09:10 AM, thanks to Themba.

- 19th April: Early AM disruption, resolved by Themba between 03:30 PM and 03:40 PM.

- 20th April: Down at 11:07 AM, service was restored by Themba between 02:42 PM and 02:49 PM.

- 22nd April: Lost service before midnight or early morning, and Themba had it sorted between 02:01 PM and 02:02 PM.

Themba's dedication, especially working through holidays to ensure we have uninterrupted service, is commendable. His technical skills and kindness make him stand out. A huge thank you to Themba for his exceptional support!

Love you Bro ❤️

Romeo