JD
James D

1 reviews | Active since Mar 2017

06 Mar 2017, 15:10

Excellence in incompetence

<p>Since 22 Feb, Vuma has failed to connect me. Only when i call do they realise that the problem has not been solved.</p> <p>A lady from the call centre called to see if my problem had been resolved and she was so embarrased when i told her that the problem had not been resolved.</p> <p> Its the same excuses that everyone has recieved, they cant connect the house to the outside line. Numerous phone calls and emails mean nothing to them. </p> <p>The only way to resolve such issues is to visit their offices and cause a scene.</p> <p>Those pink cars are useless.</p>

0
Replies (1)
Vumatel
Vumatel's reply07 Mar 2017, 10:25
Official

Good day Takaendesa,

We apologise for any inconvenience caused and understand your frustration. Please email us your address, contact details and issue to *** so that we can assist you in getting this issue rectified?

Apologies again.

Kind Regards,

The VUMA Team