****ed off customer for Vumatel- Home connect

I am beyond annoyed . In November I signed up for Vuma Home connect and I stay in a flat so I told them that when I signed up! I have spoken to sooo many people from home connect and vuma and every single day it’s a different story! I am still waiting for my fibre to be installed! It’s been a playhouse honestly a Mickey Mouse show! They bring in people to install and they come and tell me oh we only do houses and we haven’t been told it’s for flats cause we don’t have the MD! What on earth is going on at Vumatel!! What are the people smoking there honestly!!!!! Three people came already and none of them came with good news! One group wanted to even rob me of R700!! This has been an appalling customer service experience!! I want a supervisor from Vumatel to contact me with regards to my installation… I want this sorted out ASAP!!! I have been sending emails also about this but nothing is done!!! I am *** done now!!! Fix this !!