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wizardmidas W
1 reviews | Active since Oct 2016
24 Oct 2017, 08:37
dont use vumatel - until they train their staff - 2 weeks fibre down - poor show!
Your email below refers -still no contact from vumatel. only lies about getting back to me ?
Your vumatel technician arrived at 7am this morning , only to say its not his responsibility ????? …and that it’s the civil team that needs to come !!!!
You dispatched the wrong team !
This has only happened 4 times ! everyday I call , no one ever calls back ! and nobody will let us know what is the fault ??
Is there anyone at Vuma who can actually do the job they are paid for (you should all be ashamed) poor show !!!!!!!
perhaps you should spend on training your call centre staff…..
Wish I could use another service provider.
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wizardmidas W's updateReviewer Update
26 Oct 2017, 09:54I did not confirm anything on our telephone call ... in fact I said '' your call would have been nice a week and a half ago '' and then I put the phone down. - truth.
I suggest spending some money on training for vumatel call centre
kind rgds Graeme Todes
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wizardmidas W's update26 Oct 2017, 09:54
Reviewer Update
I did not confirm anything on our telephone call ... in fact I said '' your call would have been nice a week and a half ago '' and then I put the phone down. - truth.
I suggest spending some money on training for vumatel call centre
kind rgds Graeme Todes
