AB
Adrian B
1 reviews | Active since Aug 2020
10 Nov 2022, 10:19
DONT USE VUMATEL
I have never experienced such pathetic service as I am getting from vumatel. I am expected to pay for a service each month and never default however, they never deliver what I am paying for. I currently have 200/200 fibre on my invoice and pay accordingly. HOWEVER, i am lucky to get a 6/2 service. The last 2 days I even experienced a 657ms latency. All done directly from the fibre NTU via ethernet. The only correspondence I ever get is.. Vumatel are working on the problem in your area... It never gets resolved and if it does improve it is for an hour or 2 and then reverts to the pathetic speed. DONT USE VUMATEL.GO OPENSERVE
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Replies (2)AB
Adrian B's updateReviewer Update
10 Nov 2022, 12:13 MFY-***0
ANP-***6
UML-***6
VMZ-***3
SNI-***9
Want any more ticket numbers from the past year? There are plenty. Thank goodness for Afrihost who have always managed to keep me as a customer. My hosting services run perfect both for my home and business.
ANP-***6
UML-***6
VMZ-***3
SNI-***9
Want any more ticket numbers from the past year? There are plenty. Thank goodness for Afrihost who have always managed to keep me as a customer. My hosting services run perfect both for my home and business.
AB
Adrian B's update10 Nov 2022, 12:13
Reviewer Update
MFY-***0
ANP-***6
UML-***6
VMZ-***3
SNI-***9
Want any more ticket numbers from the past year? There are plenty. Thank goodness for Afrihost who have always managed to keep me as a customer. My hosting services run perfect both for my home and business.
ANP-***6
UML-***6
VMZ-***3
SNI-***9
Want any more ticket numbers from the past year? There are plenty. Thank goodness for Afrihost who have always managed to keep me as a customer. My hosting services run perfect both for my home and business.
AB
Adrian B's updateReviewer Update
10 Nov 2022, 14:57Typical response. I can only get a ticket number from the ISP I signed with. I dont have access to their ticket system from vumatel. So your request is just as pathetic and your service.
By the way. Those ticket numbers where ALL related to your fibre service I unfortunately had to use via Afrihost.
Why on earth do we receive sms's stating vumaztel is looking into the current problem in your area if it wasnt a fibre related issue. Get your facts together and jack up your service or sell to someone who can run a fibre network
By the way. Those ticket numbers where ALL related to your fibre service I unfortunately had to use via Afrihost.
Why on earth do we receive sms's stating vumaztel is looking into the current problem in your area if it wasnt a fibre related issue. Get your facts together and jack up your service or sell to someone who can run a fibre network
AB
Adrian B's update10 Nov 2022, 14:57
Reviewer Update
Typical response. I can only get a ticket number from the ISP I signed with. I dont have access to their ticket system from vumatel. So your request is just as pathetic and your service.
By the way. Those ticket numbers where ALL related to your fibre service I unfortunately had to use via Afrihost.
Why on earth do we receive sms's stating vumaztel is looking into the current problem in your area if it wasnt a fibre related issue. Get your facts together and jack up your service or sell to someone who can run a fibre network
By the way. Those ticket numbers where ALL related to your fibre service I unfortunately had to use via Afrihost.
Why on earth do we receive sms's stating vumaztel is looking into the current problem in your area if it wasnt a fibre related issue. Get your facts together and jack up your service or sell to someone who can run a fibre network