1 reviews | Active since Mar 2014
DONT USE AFRIHOST/VUMATEL/BRIGHTLINK
Made an application with Afrihost to install fibre - service provider for installation was Vumatel. They came to the complex in June to install the fibre network. I signed up with afrihost in August. To date NO FIBRE
Many many e mails, telephone calls. Excuses were like they had a book of LIES
Connection between the house and main unit Then it was the connection between the main unit and the fibre network Now its LOS (Loss of signal)
Between themselves and Brightlink (another service provider) they just pass the buck around. Have never been treated so terribly as a customer
Wanted to cancel my installation now, the supervisor did not come on the line. Had an excuse
Can only advise everyone else DONT USE AFRIHOST/VUMATEL/BRIGHTLINK
Good day
Please accept our sincere apologies for the service you have received thus far.Please note that we have escalated your query to our support team whom will be in contact with you and assist further.
Regards,
The Vuma Team
Good day
Please accept our sincere apologies for the service you have received thus far.Please note that we have escalated your query to our support team whom will be in contact with you and assist further.
Regards,
The Vuma Team
