JB
Joe B
1 reviews | Active since Jan 2019
21 Oct 2020, 08:56
Don't even bother
All the reassurance in the world, cant stick to the first agreement. Can't even comment on the service or the fiber line as I didn't even get that far. Worst
Helpful (0)
Replies (3)0
Replies (3)
Vumatel's replyOfficial
21 Oct 2020, 13:25Good day Joe
Thank you for being in contact with us kindly provide us with the nature of your query and contact number so that we can assist.
Regards
The Vuma Team
Thank you for being in contact with us kindly provide us with the nature of your query and contact number so that we can assist.
Regards
The Vuma Team
Vumatel's reply21 Oct 2020, 13:25
Official
Good day Joe
Thank you for being in contact with us kindly provide us with the nature of your query and contact number so that we can assist.
Regards
The Vuma Team
Thank you for being in contact with us kindly provide us with the nature of your query and contact number so that we can assist.
Regards
The Vuma Team
JB
Joe B's updateReviewer Update
21 Oct 2020, 13:39I sent multiple emails stressing the urgency of proper scheduling and was repeatedly told there would be no problems, then moved on and purchased the package, and again I was stressing the urgency of scheduling and again I was repeatedly told not to worry that all will be fine.
I am out of the country and arranged for my mother to be there for connection/installation. Bought her flight tickets etc only to be recently be told they cannot complete the installation on the day. So I have spent money on a flight, the connection and my mother is in a new city for the first time with no internet connection so her safety also a worry for now. It's unreal. I'm just asking for a connection on the agreed-upon date.
Happy to edit the review, should you help and stick to the agreement. I really hope you can.
I am in a dialog with one of you representatives on FB too, yet to be resolved
I am out of the country and arranged for my mother to be there for connection/installation. Bought her flight tickets etc only to be recently be told they cannot complete the installation on the day. So I have spent money on a flight, the connection and my mother is in a new city for the first time with no internet connection so her safety also a worry for now. It's unreal. I'm just asking for a connection on the agreed-upon date.
Happy to edit the review, should you help and stick to the agreement. I really hope you can.
I am in a dialog with one of you representatives on FB too, yet to be resolved
JB
Joe B's update21 Oct 2020, 13:39
Reviewer Update
I sent multiple emails stressing the urgency of proper scheduling and was repeatedly told there would be no problems, then moved on and purchased the package, and again I was stressing the urgency of scheduling and again I was repeatedly told not to worry that all will be fine.
I am out of the country and arranged for my mother to be there for connection/installation. Bought her flight tickets etc only to be recently be told they cannot complete the installation on the day. So I have spent money on a flight, the connection and my mother is in a new city for the first time with no internet connection so her safety also a worry for now. It's unreal. I'm just asking for a connection on the agreed-upon date.
Happy to edit the review, should you help and stick to the agreement. I really hope you can.
I am in a dialog with one of you representatives on FB too, yet to be resolved
I am out of the country and arranged for my mother to be there for connection/installation. Bought her flight tickets etc only to be recently be told they cannot complete the installation on the day. So I have spent money on a flight, the connection and my mother is in a new city for the first time with no internet connection so her safety also a worry for now. It's unreal. I'm just asking for a connection on the agreed-upon date.
Happy to edit the review, should you help and stick to the agreement. I really hope you can.
I am in a dialog with one of you representatives on FB too, yet to be resolved
JB
Joe B's updateReviewer Update
21 Oct 2020, 13:40Out of the Country number, email - ***
JB
Joe B's update21 Oct 2020, 13:40
Reviewer Update
Out of the Country number, email - ***