MM
Morongoa M
1 reviews | Active since Mar 2021
19 Mar 2021, 10:06
Don’t do it!
I moved to a new place and needed vumatel to install the fiber. They apparently work through contractors and the company they sent to do the installation basically did nothing! When my router came I still had no internet, and I was simply told to log a ticket with my ISP and they would send someone out to check the fiber line, AGAIN, further delaying this very frustrating process! I’ve had fiber installed before with another company but never has the process been so painfully slow and annoying. I’m just sad I’m stuck this vumatel because I live in a complex but if I had a choice I wouldn’t use them at all. Don’t use them if you have a choice!!
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Replies (2)
Vumatel's replyOfficial
20 Mar 2021, 12:01Good day
Kindly note that we tried calling you but there was no response. Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
Kindly note that we tried calling you but there was no response. Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
Vumatel's reply20 Mar 2021, 12:01
Official
Good day
Kindly note that we tried calling you but there was no response. Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
Kindly note that we tried calling you but there was no response. Please provide us with a convenient time to call so that we can assist.
Regards
The Vuma Team
MM
Morongoa M's updateReviewer Update
30 Mar 2021, 15:26Apparently.
here I am still sitting with no internet and according to supersonic, it’s a vumatel issue. I must now wait 48 hours for someone to call me and ofcourse no one has. I am literally at 5 days without internet and at my wits end. The case number is CAS-507900 if you are at all interested.
here I am still sitting with no internet and according to supersonic, it’s a vumatel issue. I must now wait 48 hours for someone to call me and ofcourse no one has. I am literally at 5 days without internet and at my wits end. The case number is CAS-507900 if you are at all interested.
MM
Morongoa M's update30 Mar 2021, 15:26
Reviewer Update
Apparently.
here I am still sitting with no internet and according to supersonic, it’s a vumatel issue. I must now wait 48 hours for someone to call me and ofcourse no one has. I am literally at 5 days without internet and at my wits end. The case number is CAS-507900 if you are at all interested.
here I am still sitting with no internet and according to supersonic, it’s a vumatel issue. I must now wait 48 hours for someone to call me and ofcourse no one has. I am literally at 5 days without internet and at my wits end. The case number is CAS-507900 if you are at all interested.