Don't count on Vumatel to help when it's needed

After more than two weeks of not having my fibre line fixed; and with no way of contacting Vumatel directly to tell them just how despicable the service of their selected sub-contractor, Nano Fibre, has been - I have no other choice but to put my complaint on Hello Peter. Maybe that will galvanise somebody into action to help me. Although my expectations are low given the severe lack of urgency and interest displayed to date.