WS
Willie S

1 reviews | Active since Apr 2014

18 Apr 2025, 22:13

Done with Vuma and Vodacom

I am trying to get fibre at my house - Vuma is my service provider. HOWEVER ----

I signed up with Vodacom more than a year ago. Installation got cancelled due to info being wrongly captured - so no service no invoice no membership - meaning no fibre. Since then I have been struggling to get the ISP closed / opened again via Vodacom and Vuma - it seems to be blocked STILL

Now if this **** is not sorted out NOW I am going to the police/commission Hello Peter etc and escalate this to top management - I AM NOW FEDUP

0
Replies (2)
Vumatel
Vumatel's reply19 Apr 2025, 14:30
Official
Good day Willie 

Please provide us with your full address and we will advise on your inquiry.

Kind Regards
The Vuma Team.
WS
Willie S's update19 Apr 2025, 15:32
Reviewer Update
9 Swartberg Avenue Bonnie Brae Kraaifontein 7550 --- Please sort this between yourselves and Vodacom immediately. This is so wrong and rather ****ty for it to drag a whole year and no one knows what the hell is going on. I want this sorted this week still - I need to book my fibre through you and I don't want this **** service from you - thanks