FP
Frankie P
1 reviews | Active since Sept 2021
06 Mar 2025, 07:23
Does this place even exist?
The fibre cable in front of my house got damaged. We have now been without internet for more than a week, despite paying for it. My ISP has escalated the issue 3 days ago already, and call me every day to ask whether Vumatel have responded. Nothing.
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Replies (2)
Vumatel's replyOfficial
06 Mar 2025, 10:12Good day Frankie
Please not that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please not that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Vumatel's reply06 Mar 2025, 10:12
Official
Good day Frankie
Please not that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
Please not that we have escalated your inquiry to our installation team to assist. We will revert once feedback is received.
Kind Regards
The Vuma Team
FP
Frankie P's updateReviewer Update
06 Mar 2025, 14:40This is the exact same reply I’ve been getting from my ISP since Monday. When will I get an actual answer that has not just been copied and pasted? When will I get my internet back?
FP
Frankie P's update06 Mar 2025, 14:40
Reviewer Update
This is the exact same reply I’ve been getting from my ISP since Monday. When will I get an actual answer that has not just been copied and pasted? When will I get my internet back?