DO NOT USE VUMATEL!!! STAY AWAY!

I HAVE NEVER DEALT WITH A COMPANY MORE *********** THAN VUMATEL!

From the time we signed up and 1year later we have not once had a good experience. Technicians come at their own time, with no consideration of you or that you might just have a life. When you call customer care, they just log your query and someone will get back to you within 48hours. They waste their energy and money on making their building in bryanston pretty... get your flippen service together and then you can talk aesthetic!!!! The amount of queries I have logged and they take their own sweet time while you holding listening to that God forsaken song. Who pays for my airtime? And the internet I'm paying for and not receiving? Not you vumatel! What a disgrace. They have done maintenance in our complex since 4days ago, indicating it will be back by yesterday... guess what? Nothing! And a "vumahero" saying I probably won't have internet until sunday! What is the point of maintenance then? Feel like I'm living in prehistoric times. Sherbs guys this is BAD. How embarrassing calling your staff vumaheros if they cant even help. I feel for your staff and those who have to deal with your annoyed, irate and angry customers. If you are in the market for fibre DO NOT go with vumatel. I repeat DO NOT GO WITH VUMATEL!

Sometimes I feel like I should move just so I can change my fibre provider.