SN
Sanelisiwe N
1 reviews | Active since Feb 2015
26 Dec 2022, 10:38
DO NOT SIGNUP WITH WEBAFRICA AND VUMA
I have had fiber for a couple of months now and I have always been efficiently assisted. Now just before Christmas on the 22nd to be exact I logged a fault as my line was down I was told to wait turn around time is 48-72 hours now I'm being today that there are holidays and technicians do work during that time. That is not fair at all as I have made a payment and I am expected to make another payment by my line is still down.
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Vumatel's replyOfficial
28 Dec 2022, 08:57Good day
Hope this finds you well.
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise if your connection has been restored.
Kind Regards
The Vuma Team
Hope this finds you well.
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise if your connection has been restored.
Kind Regards
The Vuma Team
Vumatel's reply28 Dec 2022, 08:57
Official
Good day
Hope this finds you well.
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise if your connection has been restored.
Kind Regards
The Vuma Team
Hope this finds you well.
Please note that we have configured your line and connectivity is restored and stable on our end. Kindly reboot to reconnect and advise if your connection has been restored.
Kind Regards
The Vuma Team