ZM
Zikhona M
1 reviews | Active since Apr 2024
24 Apr 2024, 13:18
Do not sign up for Vumatel Wi-Fi...run pass it
Do not sign up for WIFI with them we have been sitting without internet for whole 8 days no communication made by them to us informing us when the problem will be resolved..everyday I had to call then and they will have audacity to hang up without giving feedback.
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Replies (3)0
Replies (3)
Vumatel's replyOfficial
24 Apr 2024, 14:26Good day Zikhona Mtirara
Thank you for getting in touch.
There was major damage to our infrastructure and we are awaiting quotes for repairs we do not have a turnaround time to advise. Please visit https://vumatel.co.za/network-status to check the network status.
Kind regards
The Vuma Team
Thank you for getting in touch.
There was major damage to our infrastructure and we are awaiting quotes for repairs we do not have a turnaround time to advise. Please visit https://vumatel.co.za/network-status to check the network status.
Kind regards
The Vuma Team
Vumatel's reply24 Apr 2024, 14:26
Official
Good day Zikhona Mtirara
Thank you for getting in touch.
There was major damage to our infrastructure and we are awaiting quotes for repairs we do not have a turnaround time to advise. Please visit https://vumatel.co.za/network-status to check the network status.
Kind regards
The Vuma Team
Thank you for getting in touch.
There was major damage to our infrastructure and we are awaiting quotes for repairs we do not have a turnaround time to advise. Please visit https://vumatel.co.za/network-status to check the network status.
Kind regards
The Vuma Team
ZM
Zikhona M's updateReviewer Update
24 Apr 2024, 15:35We're you waiting for me to take issues on these platforms inorder to keep us on the loop? WOW! SINCE WE ARE HERE WHEN SHOULD WE EXPECT THE WIFI BACK?
ZM
Zikhona M's update24 Apr 2024, 15:35
Reviewer Update
We're you waiting for me to take issues on these platforms inorder to keep us on the loop? WOW! SINCE WE ARE HERE WHEN SHOULD WE EXPECT THE WIFI BACK?
Vumatel's replyOfficial
25 Apr 2024, 09:01Thank you for your response.
We initiated communication with your Internet Service Provider (ISP) regarding any issues. Our team has reached out to them to facilitate communication directly with you, the end user. We are sorry that the message was never relayed to you.
Kind regards
The Vuma Team
We initiated communication with your Internet Service Provider (ISP) regarding any issues. Our team has reached out to them to facilitate communication directly with you, the end user. We are sorry that the message was never relayed to you.
Kind regards
The Vuma Team
Vumatel's reply25 Apr 2024, 09:01
Official
Thank you for your response.
We initiated communication with your Internet Service Provider (ISP) regarding any issues. Our team has reached out to them to facilitate communication directly with you, the end user. We are sorry that the message was never relayed to you.
Kind regards
The Vuma Team
We initiated communication with your Internet Service Provider (ISP) regarding any issues. Our team has reached out to them to facilitate communication directly with you, the end user. We are sorry that the message was never relayed to you.
Kind regards
The Vuma Team