TN
Thulani N

1 reviews | Active since Sept 2020

12 Dec 2022, 09:36

DO NOT MAKE THE MISTAKE OF USING SUPERSONIC OR VUMATEL

Honest has to be the worst experience I’ve ever had with an ISP, we haven’t had Wi-Fi for a straight 5 days now and when you waste your time and call them all Supersonic/ Vumatel employees can tell you is that “their technicians are working on it” with no indication whatsoever of when this will be resolved!!! How are we supposed to work? Conduct business or even productively use the few hours of electricity we have with such poor treatment for a service we without fail pay for ???

Do yourself a favour and avoid Supersonic or Vumatel at all cost.

0
Replies (1)
Vumatel
Vumatel's reply12 Dec 2022, 14:58
Official
Good day Thulani

Thanks for making contact with us and we truly apologise for the experience thus far.
Kindly note that we have an outage in your area, techs are on site working on repairs, and we do not have an ETR at the moment.

Kind regards
The Vuma team