Do not get Vuma Fibre ever!

Let me explain why they are the worst... My internet has been down for eight days now. They have sent a technician to my house because they were too lazy to listen to me explain the fault. All the light were green on the box which means it is not a line fault but a network fault. Now I am almost 100% certain before this is all over they will send another technician to my house in the week as their fault solving is rather predictable. Now one would think that in eight days they surely could fix a network issue, and they did. They let me know with an sms that my fault was repaired despite me telling them it was not they continued to insist the problem now was one that resided with my ISP Axxess. (Do not use them either!!!!) So what have i learnt from my interactions with the Vuma Team? They are bad, they cannot solve rather easy networking issues and blatantly lie. The same goes for Axxess. Now as you read this you are say, eight days of no internet does not make you an expert on bad service does it? Well in the last 90 days I have been without internet for a whopping 32 days. Do Vumtel have only supp**** me with a full service for 60 days. In January I only had internet for 20 days. The only think that seems to work well is the billing system because i am debited every month on time, with or without internet. My fault number, the one that is closed is ISP- ***